RETURN and EXCHANGE
and Exchange Policy
We are fully confident that our products are of the highest
quality. If, for any
reason, you are not completely satisfied (or you simply wish to
change the size or color, for instance), you may return or
exchange your order within 90 days
of the delivery date, no questions asked.
return and exchange process is easy.
Just follow these simple instructions:
There is no re-stocking fee. No return authorization number is
All we ask is that you send the items back to us in the original
product packaging and in original condition (unworn, unwashed,
unaltered) with tags attached.
Please include your
original packing slip
email confirmation printout
of your order contents with your return.
If you do not have a copy of your packing slip, please indicate
your order number.
Once your return is received
and inspected by our Returns Department,
your refund will be processed and a credit will be automatically
applied to your credit card within 1 business
day. Please note that,
depending on your credit card company, it may take an additional
2-10 business days after your credit is applied for it to be posted
to your account. Shipping costs are not
Please inform us via email
size/color you need.
Once your return is received and inspected by our Returns
Department, your exchange will be shipped to you with no
additional shipping charge.
If you wish to receive your exchange as quickly as possible then
please return your item for a refund and reorder the item you
would like in exchange.
The following conditions
be received within
of the delivery date.
All returned items must be in the
original product packaging
(unworn, unwashed, unaltered) with the
No return authorization
number is needed. Include your original
Packing Slip (or
email confirmation printout) of your order contents with
your return. Please provide us with the
tracking number once you have sent the package so it can be
quickly identified and processed.
recommend using a reliable shipping company (UPS,
that provides proof of delivery and insurance in case the
package is lost.
Return shipping is the
responsibility of the customer. Return
shipping costs are not refundable.
Ship your return to the
R E T U
R N A D D R E S S
U.S. ARMY NAVY STORE
807 Airport Access Rd., Unit D
Traverse City, MI 49686, U.S.A.
If you received the wrong product, or if the product is damaged
or defective, please contact us via email:
Please return the item to our return address and upon
passing inspection as being a mistake, the product will be
replaced at no additional cost to you.